Policies
Privacy Policy
How GOLDENEGG handles the information you share with us.
Information we collect
- Order details such as name, email address, shipping address and order contents.
- Messages you send us, including support emails and contact form submissions.
- Basic technical information from your browser, such as device type and pages visited, used to keep the store working and improve it.
Card and payment details are handled by our payment provider. We do not store full payment card numbers.
How we use information
- To process, ship and support your order.
- To answer your questions and handle returns.
- To send order-related emails such as confirmations and shipping updates.
- To send marketing emails only if you signed up for them; you can unsubscribe at any time.
Sharing
We share information only with service providers who help us operate the store, such as payment processors, shipping carriers and email providers, and only as needed to perform those services. We do not sell your personal information.
Cookies and local storage
The store uses your browser's local storage to remember your cart between visits, and may use cookies for essential functionality and basic analytics.
Data retention
We keep order records for as long as needed to fulfil orders, provide support and comply with legal and accounting obligations.
Your choices
You can ask us to access, correct or delete the personal information we hold about you, or to stop sending marketing email. Contact contact@goldeneggusa.store and we will respond.
Children's privacy
Our products are made for children, but our store is intended for use by adults. We do not knowingly collect personal information directly from children.
Changes
We may update this policy from time to time. The version published on goldeneggusa.store is the current one.